FAQs
Do you offer Free Shipping?
Certainly! We offer Free Shipping on USA order over $35. For more information, please visit our Shipping Info page.
When will my order ship?
Orders will ship between 2-3 business days. During times of high volume orders such as sales and holidays, it will take longer to process your order.
I entered the WRONG address! Help!!
Please message me ASAP, so I can cancel your order and have you reorder with the correct address. Once 24 hours passed by with no further contact from you, I will have the order shipped. I am not responsible for orders with incorrect address. For more information, visit my Shop Policy page.
Where are the scrub hats manufactured?
Loving Mystic Mantis handmade surgical scrub hats are manufactured in California, USA. There is no physical store location for scrub hats because it is strictly an online shop.
How long does it take to make my hats?
Each of your scrub hats is meticulously handmade to order. For a traditional tie back, it takes 30 minutes to complete. For a large bouffant, it takes around 1 1/2 hours to finish.
What kind of fabrics are used to make your scrub hats?
Our scrub hats are made from high quality 100% cotton fabric which is lightweight and cool for those long days in the workplace. For bouffant headbands, I add an extra layer of cotton fabric sewn inside for comfortable fit against the forehead.
Do traditional tie back scrub hats come in sizes?
No. I created tie backs in the same size that is made for a head circumference between 22- 24 inches. The cotton cloth tie is at least 44 inches. From the seam of the head to forehead is 4 inches. From the forehead to the end of the top base of the scrub cap is 14 inches.
Do the Bouffant scrub hats come in sizes?
All bouffants generally comes in "one size fits all" category due to the adjustable toggle. There is extra room in the bouffant to easily tuck in long hair.
Do you accept Custom Orders?
Yes, I do custom orders. If and only if the fabric is both 100% cotton and still in circulation. If you are searching for a theme but unable to find a scrub hat version, contact me and I will provide fabric options. Keep in mind, when I mentioned that fabric must still be in circulation, many of the fabric company will produce the fabric pattern up to a year but, after that time frame has passed, the fabric company will stop manufacturing that pattern and move on to new fabric patterns. All fabric patterns, except solid colors, are limited edition. I will do my best to find the fabric pattern you'd like as a custom order but, as I mentioned, the fabric must still be in circulation to do so. I hope this provided some insights.
You are welcome to send me links to fabrics that are available online. If you personally have a fabric on hand and would like to send it to me to create as a custom order, contact me and we can make your dream come true.
I have my own fabric that I would like made into a scrub hat, can this be done?
Absolutely! CONTACT US to learn more details.